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Khwaja Imran's Brief Profile:

Executive Summary:

• 12+ years of total IT Experience with vast exposure to IT Infrastructure Management space. Domain expertise on Oracle & UNIX platforms and successfully managed multiple projects involving Implementation and production support. Having extensive subject matter expertise in Datacenter Management, IT Infrastructure planning (Database, Server & Network Management), IT Services Management (ITSM), methods, processes, strategic technology and developing cost effective solutions to meet customer / business requirements. Planning, Technology & People Management, Oracle Database Administration on UNIX & NT systems. Have very good exposure to Network & System Administrations (Both Unix and Windows).

• Strengths include standardizing multi facet operational procedures and effective People Management. Delivered USD 500K Business impact projects using Lean and Six Sigma methodologies.


• IT Manager with 12+ years of experience spanning IT Production Support, Database Administration, IT Helpdesk, Command Center, Infrastructure Management & Project Management skills to deliver and maintain robust, scalable and reliable IT & Database environments of highest standards. Currently in a Technology Manager role.

• Have 12+ years of IT experience in IT Infrastructure Management & in core areas like Networks, System Administration (Windows & Unix), Databases & IT Security. Managed large teams spread across Multiple Regions, Time Zones & Multi Million Dollar revenue accounts.

• Have good experience in IT Infrastructure Management, Service Delivery, Technology Management, People Management, Project Management, Operations Management, Service Delivery on Remote Infrastructure Management (RIM), IT Consolidation Projects, Support on Heterogeneous platforms & Account Management.

• Experienced with Project Management practices, Technical Writing, ITIL Framework, ITIL Alignment & IT Transformation Solutions.

Management & Technical Specialties:
• Enterprise Level IT Operations Management
• Enterprise IT Architecture Design & Optimization.
• PMM, Six Sigma & ITIL Process Methodologies.
• Triage & Problem Management / Change & Service Management
• Enterprise System, Network, Security Management
• Project Management & Team Management
• Business Continuity & Disaster Recovery Planning
• DevOps (Ansible, Chef, Jenkins, Puppet, Nagios & SolarWinds stack)
• Infrastructure as a Service (IaaS)
• Platform as a Service (PaaS)
• Software as a Service (SaaS)
• System/Business Analysis
• Customer Liaison
• Managing Global Teams
• Project Management
• Team Management
• Experienced with IT Project Management & Operations, General Management, Account Management, Project Transition Management, Business Unit Management, IT Infrastructure Management.
TECHNICAL: Databases (Oracle DBA) & High Availability Solutions like Data Guard & RAC, UNIX, ITIL, ITSM, Application Architecture, DWH, Middleware, SDLC.

Technical & Process Certifications:
• PMP, PRINCE2 & Scrum Master Certified
• CompTIA Security+ Certified
• Certified Ethical Hacker
• ITIL Expert Certified (Expert Certificate in IT Service Management)
• Oracle Certified Professional (OCP - Oracle 9i & 10g DBA)
• RedHat Certified Systems Engineer (RHCE - RHEL 4)
• HP Certified System Administrator (HPCSA - HP Ux)
• Microsoft Certified Systems Engineer (MCSE)
• Cisco Certified Network Associate (CCNA)

Residency Status:

• Executive MBA (Systems & General Management)
• Master of Science (Information Technology)
• Bachelor of Science (Computer Science, Mathematics & Electronics)
• Diploma of Management & Leadership
• Advanced Professional Diploma in Web-Centered Computing (DNIIT)